Our office is taking ample measures to ensure that everyone is being safe during this challenging time.
Our leasing system has been mostly unaffected. We are still showing properties to any perspective tenants via our lock box system, Rently. This allows perspective tenants to view the property anytime between 9 am – 5 pm daily, without meeting someone or coming into contact with someone of another household.
We are still taking all calls and answering emails as normal and processing applications and placing deposits has also carried on as normal. Any documents needing signing and any funds that are to be paid can be done electronically to further prevent contact with others.
Maintenance has mostly resumed normal procedures, with the exception of those who are in quarantine, or are suspected of having COVID-19.
Our tenants will already know that we have temporarily paused late fee posting during this time to assistant our tenants in getting back on their feet.
Meeting new owners are able to be done remotely via Zoom meetings or phone conferences.
Our office is being overloaded with communications of all kinds, so to make sure we answer everyone’s questions in a timely manner, please make sure to leave a voicemail if you call and to allow 24 hours for emails to be answer.